Arcadia Benefits Group, Inc. is a Third Party Administrator (TPA) firm located in Kalamazoo, Michigan. Arcadia provides administration solutions for employer-sponsored benefit programs, including Flexible Spending Accounts, Transportation Plans, HRA Plans and COBRA administration. Our strength lies in experience, customer-first service and product knowledge. 

 

Mission Statement

 

We believe that clients contracting with a TPA deserve accurate recordkeeping and claims processing, and we promise to deliver the same without exception. We will not cut corners in our administration.

 

We believe in establishing successful, long-term partnerships with our clients and our associate employees that respect the interests and goals of each.

 

Our success will be measured by our clients because of our ability to meet or exceed their expectations of price, exceptional service and product knowledge.

 

Principal Profiles

 

Pam Walker, CFCI, CBC, serves as President. Pam has more than 20 years experience in the design, implementation and administration of employee benefit plans. Walker has the CFCI designation (Certified In Flexible Compensation Instruction) through the Employer's Council on Flexible Compensation in Washington, D.C. More information on the certification can be found at http://www.ecfc.org. Walker also has the CBC (Chartered Benefit Consultant) designation, a certification recognizing expertise in Health Reimbursement Arrangements (HRAs), Health Savings Accounts (HSAs), Medical Reimbursement Plans (MERPs) and Flexible Spending Account (FSA) Plans.

 

Denise Kuipers, CPA, serves as Chief Financial Officer and is responsible for maintaining all accounting systems. She has more than 20 years experience in the accounting industry, both public and private. Kuipers holds bachelor degrees in Accounting and Business Administration from Aquinas College and is a Certified Public Accountant.